ServiceSource International Inc. (NASDAQ: SREV) stock gained by 3.51% at the last close whereas the SREV stock-price fell by 0.85% in the pre-market trading session. ServiceSource International is a global outsourced go-to-market services company that helps companies improve their B2B digital sales and customer success strategies. Customer journey experiences (CJX) are scaled and reimagined into lucrative business outcomes by our skilled sales experts, data-driven insights, and proven processes.
On June 17, 2021 ServiceSource International has struck a deal with a new customer in the cloud-based communication and collaborative industry to offer a unique revenue recovery solution.
More than half of the Fortune 100 companies utilize the new client’s digital collaboration products, which are used by millions of daily active users in more than 150 countries. The client, widely regarded as an industry pioneer and category inventor, chose ServiceSource to develop a new comprehensive renewals, extension, and health check program in order to maintain its 40%+ annual growth rate.
Gary Moore, chief executive officer, ServiceSource stated,
Organizations all over the globe have gone digital in the last year to empower employees to stay linked while working remotely, resulting in tremendous growth for technology platforms that connect people together. The teams will work together to preserve and safeguard existing customer connections, as well as protect and sustain income, in order to support this client’s exceptional opportunity for development in the new digital work era.
Mike Naughton, executive vice president, Global Client Delivery, ServiceSource commented,
SREV’s ability to listen to the demands wants, and problems of thousands of users and transform their input into actionable insights that enhance their clients’ whole customer success process is one of ServiceSource’s proven abilities to build loyalty at scale. They are well situated to help this industry leader accomplish its objectives as specialists in protecting and expanding client connections, particularly for digital disruptors and high-growth XaaS firms.